Where reasonable and practicable to do so, we will collect your Personal Information
only from you. However, in some circumstances we may be provided with
information by third parties. In such a case we will take reasonable steps to ensure
that you are made aware of the information provided to us by the third party.
Disclosure of personal information
Your Personal Information may be disclosed in a number of circumstances including
Third parties where you consent to the use or disclosure; and
Where required or authorised by law.
Security of personal information
Your Personal Information is stored in a manner that reasonably protects it from
misuse and loss and from unauthorized access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was
obtained, we will take reasonable steps to destroy or permanently de-identify your
Personal Information. However, most of the Personal Information is or will be stored
in client files which will be kept by us for a minimum of 7 years.
Access to your personal information
You may access the Personal Information we hold about you and to update and/or
correct it, subject to certain exceptions. If you wish to access your Personal
Information, please contact us in writing.
RAW Impact will not charge any fee for your access request, but may charge an
administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you
before releasing the requested information.
Maintaining the quality of your personal information
It is important to us that your Personal Information is up to date. We will take
reasonable steps to make sure that your Personal Information is accurate, complete,
and up-to- date. If you find that the information we have is not up to date or is
inaccurate, please advise us as soon as practicable so we can update our records
and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website. It is your
responsibility to check this policy for updates as any use of the website is
acknowledgement that you accept its terms.
6 Chilvers Road, Sydney, NSW, 2120.
+61 8 9228 9343